Delivery and Postage Prices

Delivery

Orders placed after 11 1m Monday to Friday may not be dispatched until the next working day.

If you choose to pay for Guaranteed Next Day Royal Mail delivery within the UK, orders must be placed before 11 am. Deliveries will arrive on the next working day, i.e. Monday to Friday (excluding Bank Holidays).

Please make sure you provide a phone number when you place an order, so we can call you if we need to discuss it and avoid delays waiting for an email reply. We will not use your phone number for marketing or pass it to anyone else.

Postage Prices

Royal Mail Tracked 24 Delivery:
Aims for next working day delivery.
  • 1        item          £2.50
  • 2        items        £4.50
  • 3        items        £6.00
  • 4 to 5 items        £7.50
  • 6 to 7 items        £9.00
  • 8 to 9 items       £10.50
  • 10 to 20 items   £14.00
  • 21 items or more £18
Next-day Special Royal Mail delivery in the UK
Aims for next working day delivery (Monday to Friday excluding Bank Holidays)
Requires a signature.
We charge an extra £4; orders must be placed before 11 am

Delays and Lost Parcels

Next Day Special Delivery:

Special Delivery items are guaranteed by Royal Mail. If your item arrives later than the guaranteed date, please contact us. We will submit a claim to Royal Mail on your behalf to recover the postage fees and issue a refund or store credit for the delivery cost once verified.

First Class / Standard Recorded Delivery:

Royal Mail considers 1st Class items to be lost if they have not arrived within 10 working days following the estimated delivery date. If your parcel has not arrived after 10 working days, please get in touch with our team. We will issue a replacement or full refund and raise a lost item claim directly with Royal Mail.

Disputed Deliveries:

If Royal Mail tracking shows your parcel as “Delivered” but you have not received it, please check with household members, neighbours, and safe places first. If it cannot be located, contact us within 48 hours. We will initiate a formal trace and claim with Royal Mail to resolve the issue for you.

Prescription and Medical Skincare Items

We cannot sell all of our skincare online due to restrictions on some medical and prescription products. For many items, you must consult with us first. We are also unable to display the prices of selected medical skincare items such as pHformula due to manufacturing regulations, and prescription items cannot be listed on our website.

You can arrange a skincare consultation online, or contact us on 01606 841255 and we can arrange an appointment for you.

Contact

Cheshire Lasers, The Acorns, 85 Wheelock Street, Middlewich, Cheshire, CW10 9AE
Telephone: 01606 841255
Email: cheshirelasers@hotmail.co.uk