Cheshire Lasers Reviews

Thinking of visiting Cheshire Lasers ?

Look at our reviews and let our customers help you decide.

To publish a review about a treatment you have recently experienced at Cheshire Lasers, please visit one of the following sites:

Reviews.co.uk an independent review website

Cheshire Lasers Facebook page, if you have a Facebook account

Cheshire Lasers Google page if you have a Google account

 

You can view the latest Reviews received by Cheshire Lasers here:

Gift Vouchers

Thinking of purchasing a Gift Voucher for a loved one?

Here at Cheshire Lasers, we have a wide variety of associate specialists working under the same roof. They all have their own business; therefore, if you are considering purchasing a voucher for a loved one it is important you have the correct voucher for the correct specialist.


List of Available Vouchers:

 

 

 

Cheshire Lasers Gift Vouchers

These are available at reception, or you can purchase a digital voucher online through Fresha here.

We can accept card payments, cash, or bank transfers. To pay by bank transfer, please email us at cheshirelasers@hotmail.co.uk we can email you the details.

You can collect the Vouchers from the clinic, or we can post them to you.

Cheshire Laser’s vouchers can be used to purchase:


Jouvence Aesthetics Vouchers

These are available at reception.

These can be used for Aesthetic Treatments with Moira.

To purchase them at reception, please pay with cash.
Alternatively, you can pay by bank transfer or card directly from Moira. To purchase this way, please get in touch with Moira at jouvence.aesthetics@gmail.com, and she will send you bank details or a link to pay online. Moira can leave the vouchers at reception or post them to you.


Dr Kathryn Hazlehurst Medical Aesthetics.

Dr Hazlehurst Aesthetics Vouchers

These are available at reception.

These can be used for Aesthetic Treatments with Dr Hazlehurst.

To purchase them at reception, please pay with cash.
Alternatively, you can pay directly by bank transfer or card from Dr Hazlehurst. To purchase this way, please contact her at khazlehurst@doctors.org.uk  or 07786862241, and she will send you her bank details or a link to pay online. Dr Hazlehurst can leave the vouchers at reception or post them to you.


Samantha J Hatton Podiatry Vouchers

These are available at reception.

Our receptionist can accept cash payments for these; alternatively, we can arrange for you to pay by bank transfer or on her card machine at a convenient time when she is in the clinic.

Vouchers can be used to pay for podiatry treatments with Samantha and her associates.


Beautology by Jade Gift Vouchers

These are available at reception.

Your loved one can use the voucher for a wide range of beauty and massage treatments.

You can purchase these from reception in cash.

Alternatively, you can pay by bank transfer or card to purchase this way; please contact Jade at jade@beautology.org.uk.  Jade can send you Beautology’s bank details or a link to pay by card online.


Tara Sole to Soul

Tara from Sole to Soul Holistic Therapies Gift  Vouchers

These vouchers are for her holistic therapy treatments.

To make a purchase, please get in touch with Tara directly.

She accepts cash or bank transfer she can leave the voucher for you at reception or post them out to you.


Sharron Roughton Reflexologist Gift  Vouchers

These vouchers are for her holistic therapy treatments with Sharron only.

To purchase, please contact Sharron directly.

She accepts cash or bank transfers. She can leave the voucher for you at reception or post them out to you.


Neveah Aesthetics

Katey of Nevaeh Aesthetics Gift Vouchers

These are available at reception. Your loved one can use this towards one of her Aesthetic Treatments.

You can purchase these from reception in cash.

Alternatively, you can pay by bank transfer or card to purchase this way; please contact Katey by text ‭at 07583 126346‬ or email at nevaehaesthetics@gmail.com. She can send you Nevaeh Aesthetics’ bank details or a link to pay by card online.


Helena Fryer Gift Vouchers.

You can use these for her Scalp Pigmentation Treatments, Microblading and Electrolysis treatments.

To purchase, please get in touch with Helena directly. Call: 07449550500 Email: info@helenafryer.com

She accepts cash or bank transfers. She can leave the voucher for you at reception or post them out to you.

 


Skincare Products


Skin,Care,Cheshire, Lasers


Cheshire Lasers stocks a very wide range of skincare products. The skincare products are called cosmeceuticals due to the medical-grade ingredients.  The brands available include:

We have most products in stock but sometimes need to order them in.

You can make purchases in the clinic, over the phone on 01606 841255 or shop online using our dedicated Cheshire Lasers shop website.

Postage and packaging start from £2.50.


Product Reward Scheme

Whenever you purchase a product at Cheshire Lasers Clinic you can collect points on our reward scheme,

Every time you spend £50 on our skincare at Cheshire Lasers, we will reward you with 50 points.

Don’t forget to collect your points you can save up your points and use them to claim a free treatment.

Find out more about our Reward Scheme and which purchases qualify here. 


Cheshire Lasers Online Shop

Cheshire Lasers has an Online Shop where you can view the products we have for sale. You can make an online purchase, which you can collect in the clinic, or you can opt for delivery.

Gift tokens are also available to purchase on our online shop for use against products and treatments or you can make a purchase for E-vouchers on our Fresha system.
For more detailed information about all our vouchers, click here.

Please be aware that some brands, such as ZO Skin Health and pHformula, do not allow anyone to sell online. This is to ensure everyone using their products has had a consultation first to ensure people get the best results from their products. Should you wish to make a repeat purchase of one of these items, you can phone us at 01606 841255, pop into the clinic, or ask us to send you a personalised link by text or email so you can order the products on your treatment plan on our new system.

If you do not have a treatment plan or would like your plan to be reassessed and updated, please arrange a skincare consultation.


How do I arrange a Skin Care Consultation?

To book, please give us a call or book online using our Fresha System.

When booking, please advise us if you are interested in any specific products, and we can ensure you see the best person to suit your needs.

A face-to-face assessment is £25.

We can often give you samples to ensure the products suit your skin. If you make a skincare purchase within two months of the appointment, we will deduct the £25.


Book a Skin Care Consultation Here

Book an appointment with Cheshire Lasers

 


 

Appointments


Cheshire Lasers is the home of many specialists, each has different working hours you can find out when they are available for appointments here.


Opening times

During these times we are open and our our client coordinators are happy to help you book an appointment on 01606 841255

Opening hours
Monday 9.00 – 20.00
Tuesday 9.30 – 20.00
Wednesday 9.00 – 20.00
Thursday 9.30 – 20.00
Friday 9.00 – 18.00
Saturday 9.00 – 17.00
Sunday One a month

At Cheshire Lasers you can book your appointments:

  • By Phone
  • Online
  • By Email

By Phone

On 01606 841255


Online Booking

Most of our specialists have online booking however a few prefer to control their own diary and you may need to contact them directly to arrange an appointment.

Access Cheshire Lasers online appointment booking here.


By Email

cheshirelasers@hotmail.co.uk

Some people prefer to email us to book an appointment.

Please be aware we often find that if there is a time delay on receiving a reply to an email can result in the appointments offered being booked up before we get a reply.


 

Our Specialists

Find out more about Cheshire Lasers Staff and Associate Specialists here:

Dr Teri Johnson, GP and aesthetic doctor

Dr Teri Johnson

Medical Director Aesthetic Doctor and General Practitioner

Dr Teri Johnson is our Medical Director, a local GP who has worked in Aesthetic medicine since 2006. She performs injectable treatments such as Botox, Dermal fillers and Sculptra. She also supervises the delivery of some of the laser and cosmetic treatments available at the clinic. Dr Johnson founded Cheshire Lasers Clinic in 2008.
She oversees staff training and ensures the treatments provided are of a high standard. She is usually in the clinic Wednesdays till 8 pm, Thursdays, Fridays till 6 pm and Saturdays till 5 pm.

Ian Johnson

Clinic and Finance Director and General Manager

Ian Johnson is our Clinic and Finance Director. He used to perform his duties from his home office but since Cheshire Lasers expanded and moved to The Acorns on Wheelock street in 2014 his role has expanded.
He now looks after accounts, manages the clinic and is in charge of the monitoring, maintenance and safety of all systems.
Ian also enjoys helping in reception and providing customer services and support.

Natasha Keena

Senior Aesthetician and Laser Technician

Natasha is our Senior Aesthetician, she joined us in September 2018 after working in the beauty industry since 2008. In her last role, she was a senior spa therapist and achieved a level 4 diploma in Laser and IPL treatments in 2009. She also has a level 4 in Skin Resurfacing
Natasha provides high-quality Laser, IPL, CACI, Radiofrequency, microneedling and Ultraformer treatments. She also provides Dermalux light treatments and intimate waxing.
Natasha works full time, including two evenings until 8 pm and alternate Saturdays.

Sultana

Sultana Uddin

Aesthetician and Laser Technician

Sultana joined us on May 24. She has been an aesthetician for several years and, before that, worked in the beauty industry. She is working towards a level 4 diploma in Laser and IPL treatments and has a level 4 in Skin Resurfacing.
Sultana offers Laser, IPL, CACI, Radiofrequency Microneedling, and Ultraformer HIFU Face and Body treatments. She also offers skin rejuvenation treatments such as Hydro2 Facial, Phformula resurfacing, and BioRePeels.
She works three days a week, including late evenings until 8 pm and alternate Saturdays.

Anna Woodray

Aesthetician and Laser Technician

Anna joined us in September 2020.  She has a level 4 in Laser and Aesthetic treatments and a level 4 in Skin Resurfacing.
Anna works part-time, providing CACI treatments, Radiofrequency treatments, Dermaforce, Ultraformer Treatments, Powersculpt, Dermalux and a wide range of chemical peels. She also performs some Laser Treatments.
Anna is interested in improving skin using a wide range of treatments.
She works Tuesdays till late, Thursdays and Saturdays.

Samantha Hatton

Podiatrist / Chiropodist and owner of SJH Podiatry

Samantha J Hatton graduated from the University of Westminster in 1992 with a degree in Podiatric Medicine. She is registered with the Health Professions Council and is a member of the Society of Chiropodists and Podiatrists. She has worked extensively within the NHS for 21 years.
Samantha is available at Cheshire Lasers from Wednesday to Friday. She is also available at other times during the week when she usually performs home visit services.

Moira Grobicki

Aesthetic Nurse and owner of Jouvence Aesthetics

Moira has 37 years of experience in the NHS and is an Advanced Nurse Practitioner in Sexual Health and an Independent Nurse Prescriber. She started to work in Aesthetics at Cheshire Lasers in 2016. Moira is local to Middlewich and runs her own business Jouvence Aesthetics. She performs Wrinkle Relaxing Injections (Bocouture), and Dermal Fillers and removes various skin lesions from the face, body and intimate areas. She also performs PRP, Intimate PRP,  “The Perfect Peel” and Sclerotherapy for leg thread vein removal.
Moira is available at Cheshire Lasers all day Monday, Tuesday, Thursday and one Saturday a month.

Dr Kyra Drinnan

Dr Kyra Drinnan

Aesthetic Doctor and owner of De Novo Medical

Dr Kyra Drinnan is a GP partner with 21 years of experience in medicine. She trained in Aesthetics in 2018 and joined Cheshire Lasers in February 2022.
Dr Drinnan has her own business De Novo Medical. She performs relaxing wrinkle injections (Botox) &  dermal fillers treatments, Profhilo, Skin Boosters, Microneedling and TCA Touch Resurfacing for various indications.
She is available at Cheshire Lasers on Fridays and some Thursdays.

Dr Kathryn Hazlehurst Aesthetics Aesthetic Doctor

Dr Kathryn Hazlehurst

Dr Hazlehurst is a GP and has worked as a medical doctor for 17 years. She trained in Aesthetics in 2022 with the Harley Street Institute in London. Since then, she has done many advanced courses and masterclasses in aesthetics with the Skin Viva Academy. She joined Cheshire Lasers in January 2024.
She performs anti-wrinkle injections (botox), dermal fillers, skin boosters, Profhilo, polynucleotides, Clinicare skin peels, microneedling, aqualyx fat dissolving injections and skin lesion removals with electrolysis.
She has a passion for improving facial symmetry and rejuvenation of the full face and neck, with a keen interest in regenerative medicine.
Dr Hazlehurst is available at Cheshire Lasers on Mondays, Tuesdays until late, Wednesday mornings and other days upon request.
Mr Will Allen Facial Surgeon

Mr Will Allen

Facial Surgeon and Aesthetic Doctor

Dr Will Allen is a facial surgeon with years of experience working with skin cancer and also cosmetic reconstruction after trauma and facial deformity. He enjoys performing facial plastic and reconstructive surgery, as well as Laser and Aesthetic treatments.
Mr Allen has a private practice here at Cheshire Lasers and in Shrewsbury. He performs relaxing wrinkle injections (Botox),  dermal filler treatments, Profhilo, and Polynucleotides, as well as removing a wide range of skin lesions.
He is available at Cheshire Lasers on Wednesdays.

Katey Moulton Neveah Aesthetics

Katey Moulton

RGN Aesthetic Nurse and owner of Nevaeh Aesthetics

Katey Moulton RGN is an NHS community nurse. She trained in Aesthetics in August 2020 and joined Cheshire Lasers in September 2021 as an Aesthetic Nurse.
Katey has her own Aesthetic business Nevaeh Aesthetics, in partnership with her mum Sara Walsh, Aesthetic Nurse Practitioner and Independent Prescriber.
Katey performs wrinkle-relaxing injections (Botox) &  dermal fillers treatments for a wide range of indications.
She is available at Cheshire Lasers most Saturdays and some evenings by prior arrangement.

Jade Maines Beautology

Jade Maines

Beauty Therapist owner of Beautology

Jade has been a qualified beautician since 2006 and has worked in the industry since. She has her own business Beautology at Cheshire Lasers.
She specialises in threading and intimate waxing. Jade prides herself in providing high-quality treatments using high-quality products such as lycon wax and OPI GelGolor.  She provides a range of beauty and nail treatments, including massages, facials, gel nails and waxing. View her prices, treatments and availability here.Jade also provides Dermaplaning and Microdermabrasion treatments which she combines to provide one of our popular skin resurfacing treatments.

Helena Fryer

Specialist in Scalp Micropigmentation, Microblading and Electrolysis

Helena Fryer joined Cheshire Lasers in 2016. Before setting up as an Independent Specialist, Helena trained and worked with one of the World’s Leading Hair Loss Clinics on Harley Street in London. She specialises in treating males and females suffering from hair loss, thinning hair, receding hairlines, male pattern baldness, alopecia and hair transplant scars.
Helena also specialises in eyebrow microblading, a treatment she has been performing since 2017, and Electrolysis which she trained in in 2018.
Helena is available Mondays 11 am – 6 pm, Fridays 10 am – 3 pm and some Saturdays.

Mark Guggiari MBAcC

Mark Guggiari

Acupuncturist and Tui Na Practitioner

Mark joined us in June 2018. He is a Member of the British Acupuncture Council and the Acupuncture Fertility Network. As well as acupuncture Mark offers Tui Na, the traditional form of Chinese Medical Massage, which he finds particularly effective for back and shoulder pain. He has extensive experience in pain relief, helping to manage chronic conditions, and easing stress and anxiety. Mark specialises in supporting fertility and provides acupuncture to patients undergoing IVF treatment.

Tara Shotton Holistic therapy

Tara Shotton

Tara Shotton Holistic Therapist

Tara joined Cheshire Lasers in March 2025 she performs Reiki, Indian Head Massage, Thermo-Auricular Therapy (Hopi Ear Candles) and Reflexology on  Thursdays.
Tara qualified in 2001. She has a successful business and client base, providing holistic therapies in Cheshire.
Tara has additional training as a Reiki Master and also in the field of cancer and palliative care to help patients and their families deal with the emotional and physical effects of cancer and other life-limiting diseases.

Reflexology with Sharron

Sharron Roughton

Sharron Roughton Reflexologist

Sharron joined Cheshire Lasers in August 2018 and, after a few year’s break, returned again in 2024. She has a Level 5 Diploma in Practitioner Reflexology, the highest qualification for a Reflexologist in the UK. Sharron has a keen interest in Women’s Health l including: Pre-Conception Care with Reflexology, supporting the Maternity Journey with Reflexology and Menopause Transition with Reflexology. Pain, Stress, Anxiety, Migraine, Mood and much more can be improved through Reflexology. Sharron is available on Fridays and Saturdays. Find out more about Sharron and her treatments here.

Noah Sisson-Curbishley of Psychothe-reiki

Noah Sisson-Curbishley

Psychotherapist and Clinical Supervisor

Noah is a fully accredited Psychotherapist and Clinical Supervisor who joined Cheshire Lasers in June 2022. They qualified in traditional talking therapies, including person-centred work, compassion-focused therapy and mindfulness.
Noah uses a combination of the following techniques to help you process emotions and experiences gently and profoundly: Person-centred therapy, Compassion-focused therapy, Mindfulness / Meditation, Clinical Hypnotherapy, Emotional Freedom Techniques,and EMDR
Noah is available most weekdays.
Find out more here. 

Ariana Torti Naturopathic Osteopath

Ariana Torti

Ariana Torti, Naturopathic Osteopath

Ariana Torti is a Naturopathic Osteopath who owns her own Business, Signature Health. She has a Master’s Degree in Medical Sciences from the British College of Osteopathic Medicine in London with a double Diploma in Naturopathy (D N) and Osteopathy (D O, M. Ost). Her post-graduate specialism is in Functional Medicine.
She works at Cheshire Lasers providing K-Laser and Osteopathy on Tuesdays and Wednesdays. Find out more about her here.

Reward Scheme


Cheshire Lasers Rewards Scheme


Cheshire Lasers Rewards Scheme

To thank our loyal customers, we have a Reward Loyalty Scheme for when you buy skincare from Cheshire Lasers Clinic.

Every time you spend £50 on our skincare at Cheshire Lasers, we will reward you with 50 points.

Save up your points and use them to claim a free treatment.

Pick up your loyalty card at Reception. We will stamp your card whenever you purchase £50 or more on products.

Our menu changes every few months.


This scheme is available for in-clinic purchases only. It is not available for purchases over the phone or online for delivery.

View the skincare products we have in stock here.


Rewards Scheme Summer 25

400 points:

CACI Jowl Lift

Dermalux express facial

500 Points

Microdermabrasion

CACI Eye Revive

600 Points

Endymed 1 area

Endymed Jawline Shaper Treatment

Classic CACI Non-Surgical Facelift

Ultraformer upper lip or under eye treatment

Thermaclinic 1 area

700 Points

BioRePeel

3D Radiofrequency Facial

Obagi Blue Peel Radiance

ZO Red Carpet Peel

ZO Acne / Oil Control Treatment

800 Points

Hydro2facial

900 Points

pHformula Resurfacing Treatment

Winter SOS Facial

1500 Points

The Luxury Ultimate 5-star Hydro2 Facial

 


 

Privacy Policy


Cheshire Lasers values your privacy and want to be clear about the data we collect, how we use it and your rights to control that information. This policy reflects the high standards established by the General Data Protection Regulation (GDPR), a set of laws passed in the European Union. It applies to information collected by us or provided by you, during your appointment, via email, our website, or in any other way, including over the phone.
We are committed to protecting the privacy of our patients/clients. This privacy policy is intended to inform you on how we gather, define and use your data.
All your personal data will be held and used in accordance with GDPR and national laws implementing GDPR and any legislation that replaces it in whole or in part relating to the protection of personal data.


Information Collection
We do not collect personally identifiable information about you except when you provide it to us directly or through a third party. For example, if you subscribe to our MailChimp newsletter, complete a Jotform online survey, leave a review on reviews.co.uk, book a treatment with us, or consent to have a treatment with us or make a purchase.


The Information we Record via our Website
When you visit our websites (via a computer, mobile or hand-held device), you may provide us with personal information, including your name, address, contact details and financial data (via Pay Pal of Fresha).
This information is gathered when you register or book an appointment online using the Daysmart appointment System, email the Clinic, make a purchase from the online shop or, sign up for our newsletter (via Mail Chimp), complete a Jotform online survey or leave a review on reviews.co.uk.


Our websites use the Google Analytics cookie. The Google Analytics cookie allows us to see information on user website activity including, but not limited to page views, referral and average time spent on the website. The information is depersonalised and is displayed as numbers, meaning it will not be tracked back to individuals, which helps to protect your privacy. Using Google Analytics we can see what content is popular on our website, and strive to ensure you have the best user experience possible.
Our websites may contain links to or from other websites. Please be aware that we are not responsible for the privacy practices of other websites. This privacy policy applies only to the information we collect on this Site. We encourage you to read the privacy policies of other websites you link to from our site or otherwise visit.


The information we Record via Emails
When you correspond with the Cheshire Lasers by email, we may need to retain the content of your email and any photographs supplied together with our replies, as they form part of your medical records.


The Information We Record During Your Consultations & Treatment Appointments
When you visit the Cheshire Lasers Clinic you provide personal information including your name, address, date of birth, contact details and medical history.
During your consultation medical notes are taken, which may include any allergies, operations and medication. We also record treatment data which may include details of treatments or procedures you have had.
Depending on the treatment, photography and prescriptions may sometimes be required. This will form part of your treatment/medical records.
During your visit you may be asked to read and sign consent and after care forms which form part of your treatment/medical records. During your treatment we will record treatment settings, outcomes and may take photographs which form part of your treatment / medical records.


How We Use Your Information
Your personal details and medical records are for legitimate purposes and ensure we are able to :

  • Provide the best possible care
  • Provide Beauty, Medical and Aesthetic treatments safety
  • Identify any contraindications you may have for specific treatments
  • Diagnose medical concerns, provide treatment plans and write prescriptions
  • Maintain an accurate appointment diary for all our specialist
  • Confirm your appointment by text, email or phone
  • To answer your questions by email or phone
  • Keep you up to date on news and treatments offered by the Clinic
  • To contact you for post-treatment follow up and care, including survey requests in order to improve our service

You have a responsibility to inform us if any of your details such as name, address, contact numbers change, so our records are accurate and up to date for you. Generally, we do not rely on consent as a legal ground for processing your personal data, other than in relation to sending marketing communications to you via email.


Marketing
We use MailChimp as our marketing automation platform. By agreeing to this, you acknowledge that the information you provide will be transferred to MailChimp for processing in accordance with their Privacy Policy. You have the right to ask us not to process your personal data for marketing purposes and can opt-out from marketing at any time. This can be done by unsubscribing to one of their emails or we can unsubscribe for you. This will not affect our use of your data to contact you to remind you about your appointments.


Taking Payments
We take card payments using our Fresha Appointment System, Fresha Card machine, World Pay credit card machine in the clinic and Pay Pal for online product payments. These third parties have access to your Transaction Data and have their own GDPR-compliant policies.


Appointment System
We use Day Smart, formerly known as Appointment Plus, for our associate’s appointment diary; this enables you to book appointments online with most of our associate specialists, and it also sends automatic appointment confirmations and reminders. We store your contact details, such as Name, address, email and phone numbers here in order to identify you and send you confirmations and reminders in case we need to inform you of anything related to your appointment. Please view here for more information on Appointment Plus and its data policy.


Fresha System
For our aestheticians, we use the Fresha appointment system; this system is also used to take our payments. We store your contact details, such as Name, address, email and phone numbers here to identify you and send you confirmations and reminders if we need to inform you of anything related to your appointment. This system will also ask you to enter your card details to reserve your appointment and ask you to confirm you accept our 48-hour cancellation policy. Our staff can no see add or remove your card details.

You can remove your card details from the Fresha system at any time. Simply click on this link log in to the system to access your details and click on the three dots next to your card details and click remove card.  To enter your card details you must have set up an account as Cheshire Lasers can not add the details for you.

You can also edit or remove other details on the system using the same link.

If you have forgotten your password, please enter the email you used to set up the account and click forgot password. Alternatively, you may have used Facebook or Google to set up the account.

 


Treatments requiring prescriptions
At Cheshire Lasers, some treatments require a prescription by a doctor or prescribing health practitioner. These prescriptions will need to be sent to a pharmacy to provide your agreed treatment. Opting out of sharing your information with these providers may affect our ability to treat you. All our suppliers have entered into appropriate confidentiality obligations and/or contractual data processing clauses with us.


How We Maintain Confidentiality of your Records
Every staff member has a legal obligation to keep information about you confidential.
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors, and other third parties who have a business and need to know such data. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.
We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.
Depending on the service you use your records are locked away or stored electronically in a GDPR compliant software system. All digital data is secure and is highly protected from unauthorised persons and is also protected from deletion or malicious hacking.


How We Share Your Information
We will only share your information if you have given us written permission to make/cancel appointments with a family member/employee.
We do not sell our database to third parties.
We never share any information with third parties unless there is a genuine need for it, or we receive their request in writing and we have your written consent.


Disclosure of Personally Identifiable Information

  • Fraud Protection and Compliance with Law
    We may need to disclose your personal information or share your personal information in order to comply with any legal or regulatory requirement, obligation or request. This includes the police for the prevention or investigation of a crime, HMRC, or our Insurers, legal advisors or other third parties who need access to it in the context of managing, investigating or defending claims or complaints.
  • Service Providers
    We may retain other companies and individuals to perform functions consistent with our Privacy Policy on our behalf. Examples include customer support specialists, webhosting companies, credit card processing companies, fulfilment companies (e.g., companies that fill product orders or coordinate mailings), data analysis firms and email service providers. Such third parties may be provided with access to personally identifiable information needed to perform their functions, but may not use such information for any other purpose. We require all third parties to respect the security of your personal data and to treat it in accordance with the law.

How long do we hold your information?
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
By law, we have to keep basic information about our customers (including Contact, Identity, Financial and Transaction Data) for six years after they cease being customers for tax purposes.
As a medical clinic, we are required to hold medical records for ten years from your last treatment.
Job applications and unsuccessful interview candidates – 6 months
Employee Records – Indefinitely
Marketing Enquiries and Emails – 6 months


Your Rights
You can withdraw your consent at any time by contacting us via email or letter. We will no longer contact you, although medical records must be retained for ten years. Where we are required to collect personal data by law, or under the terms of the contract between us and you do not provide us with that data when requested, we may not be able to perform the contract (for example, to deliver goods or services to you). If you don’t provide us with the requested data, we may have to cancel a product or service you have ordered but if we do, we will notify you at the time.
You have the right to request a copy of your medical records and this request must be put in writing and signed by the patient. We are required to respond to you within 30 days.
You have the right to have information updated or corrected if you feel it is inaccurate, incomplete or out of date. This request must put in writing and signed by the patient.


Changing our Privacy Policy
Our privacy policy will be reviewed regularly and updated as needed or as required by law.
The revised policy will be displayed on our website and a notification displayed in our waiting room. Where necessary, you may be asked to sign the consent form again.


Objections & Complaints
Our Data Protection Officer ensures the Clinic keeps your information secure and confidential.
If you have concerns about the way your information is managed please contact the clinic on 01606 841255 or email cheshirelasers@aol.com
If you are still unhappy, you can then complain to the Information Commissioners Office (ICO) at www.ico.gov.uk or telephone 0303 123 1113.


Data Breaches
Cheshire Lasers Clinic has a data breach policy, and in the unlikely event of a breach occurring, a further investigation will be held. Lessons learnt will be added to the policy, and the relevant supervising bodies will be notified if required.


Changes to our privacy policy
Any changes we may make to our privacy policy in the future will be posted on this page.


This privacy policy was last updated on 9 January 2024.


Complaints Procedure


Cheshire Lasers is a local family-run business. We pride ourselves in delivering a high standard of care with compassion and respect.

If, however, the service that you receive does not meet the high standards that we aim to deliver, it is essential to let us know so that we can improve.

You can do this by alerting a member of our team as soon as possible. They will listen to your concern and aim to resolve your complaint efficiently and effectively.

It is best to make your complaint as soon as possible. This will mean memories will be fresher, and it will be easier to investigate the facts.


Cheshire Lasers aims to:

  • Provide a high standard of care
  • Welcome suggestions from clients, patients and staff to improve the safety and quality of our services
  • Learn from suggestions, incidents, and also complaints.
  • Request feedback from all service users’ including complaints, concerns, suggestions and compliments.
  • Respond to complaints promptly and sensitively according to our privacy obligations.

Complaints Procedure

Cheshire Lasers aims to resolve your complaint as soon as we receive it. All of our service providers will attempt to resolve any complaint or concerns at the point of service, wherever possible, within the scope of their role and responsibility. If this is not possible, the complaint will be investigated by the most appropriate team member.

To make a formal complaint, please put this in writing to cheshirelasers@hotmail.c0.uk

If you have a complaint regarding a medical treatment, a member of the Clinic’s Medical Team will investigate, including the Medical Director.  You may be asked to attend the clinic for an assessment with a member of our medical team.

Complaints of a non-medical nature are investigated by one of our Senior Aestheticians or Senior Client Coordinator, depending on the nature of the problem. If you are not happy with the response that you have received, your complaint will be escalated to one of our Directors 

We aim to provide a full response within twenty working days unless the investigation is still in process. In which case we will send you a letter explaining the reason for the delay and will update you every ten working days. 

Cheshire Lasers takes all complaints seriously and uses them to improve the safety and quality of our services.


 

Recruitment


Aesthetician beauty Therapy Jobs available middlewich Cheshire

Self-Employed Podiatrist Associate

Samantha Hatton and her associates have provided Podiatry Services at Cheshire Lasers since 2011. Due to popular demand, they need to take on another associate one to two days a week. For the right person, there will be the opportunity to expand further and take on more hours as the practice grows further. Days and times are flexible; however, a late evening and the occasional Saturday clinic will help accommodate the current appointment need.

If you would like to discuss this further, please email Email: professionalfootcare@gmail.com


Self Employed Therapists

We have rooms available for experienced self-employed therapists and medical practitioners who wish to provide their treatments from our facilities.

Popular treatments include:

Physiotherapy
Hypnotherapy
Psychotherapy

Semi-Permanent Makeup

Rent can be charged daily, hourly or at a percentage depending on the service provided.

Email us at cheshirelasers@aol.com or phone Ian on 07739 709827 for more information.


Self-Employed Experienced Aesthetic Doctor / Prescribing Nurse

Due to increasing demand and the retirement of one of our experienced Aesthetic Nurses,  we have the capacity to welcome an experienced Aesthetic Doctor or Prescribing Nurse who can provide a wide range of aesthetic treatments on a part-time basis. This gives someone the opportunity to expand their clinical practice, so we can provide our patients with a wide range of high quality, safe aesthetic treatments.

We have a fantastic team that cross-refer to the most appropriate clinician to make sure the patient gets the best possible results in the safest possible environment.

If you would like to discuss further, please email middlewichclinic@aol.com. 


 


 

Rooms to Rent


We are able to rent rooms in our clinic to other practitioners and therapists at reasonable rates on application.

Our reception staff can make your appointments if required or you may prefer to work independently. Subject to availability we can provide rooms for regular sessions or on a when required basis. Cheshire Lasers charges a Rent which depends on the room use and the facilities. Rent is at a reasonable rate and can be for an hour or two or a longer day if preferred.

To maintain our high standards, all practitioners would be vetted by our management team to make sure they have the appropriate qualifications and experience.

We are  happy to accommodate a wide range of services but we are aware that we currently have an unmet need for the following:

  • Psychotherapy and Counselling Services
  • Dietician/weight loss support
  • SemiPermanent Makeup
  • Hypnotherapy
  • Sports Therapist / Massage
  • Podiatry- but only as an associate after an interview with Samantha Hatton.

We also rent our clinic facilities to approved training companies.

Downstairs we have a spacious reception, three clinical rooms, one beauty room, one laser room and a massage room.

Upstairs, we have two treatment rooms: both have an adjustable couch, one also has a desk for consultations, and the other one has a sink. We also have another fully equipped clinical room.

We have private parking at the back of the building.

To find out more, email us at cheshirelasers@aol.com or phone Ian on 07739 709827


Reception

 


Clinical rooms

We have four clinical rooms. Three downstairs and one upstairs.

Clinic Room 1 is downstairs it has an electrically adjustable examination couch, sink for handwashing and clinical waste facilities and is most suitable for clinical treatments.


Clinical Room 2 is also downstairs it has an electrically adjustable examination couch, sink for handwashing and clinical waste facilities and is most suitable for clinical treatments.


Clinical Room 3 is upstairs it has an electrically adjustable examination couch, it has a desk for consultations, a sink for handwashing and clinical waste facilities and is most suitable for clinical treatments.

 


The Facial Room

The facial room is a relaxing area for massage and facial treatments.


The Upstairs Beauty Room

This spacious room has a sink in the corner.


The Upstairs Holistic Room

This room has a desk, there is access to water from the upstairs kitchen if needed.